Your eyes, ears, and hands inside the data center when you can’t be there.
Simplicity Data Center Managed Services helps our client partners by decreasing response time and reducing costs, eliminating the need to dispatch your own technical personnel to perform installation and maintenance tasks. Our data center specialists will help you optimize your resources and keep your network running at peak performance, it’s that simple!
ON-SITE & REMOTE SERVICES
On-site technical assistance
Equipment installations (Rack & Stack)
Equipment moves – DC/DC or within same DC
Reboot routers, servers, or other customer equipment as needed
Shipping and receiving of customer equipment
View monitors and report screen data back to the customer
install, replace or remove electronic components
Miscellaneous hardware upgrades: CPUs, RAM, hard drives, power supplies, etc.
Swap network and / or power cables
Visually inspect devices to assess equipment status or troubleshooting
Remote troubleshooting with customer
Re-seat or replace components that are hot-swappable and modular
Media rotations: daily, weekly, monthly or pre-scheduled